Retail: Customer Service

3 weeks ago

Cairns, Queensland, Australia Telstra Full time

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is not just 'a job'; it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are substantial.

Every day is different

A Telstra Retail Consultant thrives on ensuring our customers connect faster, better, and smarter.

Every day presents an opportunity to showcase your X-factor. To stay at the top of your game, you will receive continual training on the latest tech and gadgets. Your knowledge, sales approach, and consultative service skills will empower you to support and find solutions for our customers.

Life at Telstra

We offer fantastic perks, including:

  • 30% off Telstra services
  • Exclusive discounts across 240 brands and partners
  • A flexible, inclusive approach to parental leave
  • Unlimited access to 17,000 learning programs
  • Monthly performance rewards and recognition
  • Benefits Your Way - Telstra
We're hiring

Locations include:

  • Atherton
  • Cairns
  • Earlville
  • Smithfield

Roles available:

  • Casual, Part-Time, and Full-Time

Store hours vary; search your store.

Is it you we're looking for?

We're seeking talent for our in-store team. A Telstra Retail Consultant should have:

  • The ability to connect easily with customers
  • An appetite to develop tailored solutions
  • A drive to meet and exceed sales targets
  • A desire to learn and grow
  • A positive, resilient customer service approach
  • Experience in customer-facing roles
Apply now

After applying, you'll undergo an assessment via Hire Vue. Keep an eye out for their email to proceed.

Retail Opportunities at Telstra

Joining our team means becoming part of a welcoming, inclusive community. We value diversity and are committed to creating a safe workplace where everyone can thrive. We work flexibly and encourage you to share your pronouns and any needs to support your participation in the recruitment process.

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