Retail Store Director

3 weeks ago


Adelaide, South Australia The Body Shop International Limited Full time
About The Body Shop

We're a pioneering cruelty-free beauty brand, empowering people and enriching our planet. Our mission is to make a positive impact through business.

Your Role

As a Store Manager, you'll lead a successful team to deliver retail excellence and drive customer engagement. Your key responsibilities will include:

  • Leading and working with a high-performing team to meet customer needs
  • Shaping a customer-focused store experience through product, campaigns, and activism
  • Problem-solving and using available resources effectively
  • Communicating effectively and being a flexible, responsible role model
  • Developing customer loyalty and building The Body Shop brand
  • Meeting sales and performance targets
  • Managing stock and monitoring change
  • Using data to make sound commercial decisions
  • Identifying and developing high-potential candidates and team members
  • Staying up-to-date with the beauty market, competitors, and products
What We Look For

We're seeking a candidate with:

  • Experience in customer-facing roles, people leadership, and team development
  • Ability to meet sales and performance targets with strong planning and organizing skills
  • Collaborative mindset and ability to work in a feedback culture
  • Coaching and developing a successful team
  • Outstanding leadership and communication skills
  • Experience using data to make sound business decisions
  • Comfort with Microsoft Office Suite
  • Flexibility to work across Sunday to Saturday
What We Offer

We provide:

  • Benefits starting within the first month
  • Comprehensive onboarding and training
  • Training hours for you and your team
  • Discounts on products and gifts
  • Freebies and new product launches
  • Paid volunteer days
  • Ability to connect with Community Partners
  • A real living wage for Customer Consultants
  • Opportunities for growth within the brand
  • Inclusion and Belonging Networks

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