IT Support Specialist

4 weeks ago

Pymble, New South Wales, Australia Corin Full time
IT Support Officer

Corin is seeking a skilled IT Support Officer to provide comprehensive IT support for all aspects of the company's operations. This role will involve providing technical assistance, troubleshooting, and resolving IT-related issues, ensuring seamless IT operations and compliance with company policies and procedures.

Key Responsibilities:
  • Provide first-level technical support for IT-related issues, including hardware and software support.
  • Collaborate with the UK team to develop, implement, and maintain global IT strategies.
  • Identify, analyze, and resolve IT problems, incidents, and requests in a timely and efficient manner.
  • Manage the maintenance and operation of Corin's infrastructure, including local IT infrastructure setup, configuration, and maintenance.
  • Contribute to the technical strategy and planning of Corin, including IT project design and implementation.
  • Ensure operational and change management processes are in place and followed, aligned with headquarters in the UK.
  • Perform routine operational and administrative duties, including backup and restore, maintenance, deployment, and documentation.
  • Assist in the design and implementation of IT projects and spend throughout the Corin financial year.
Requirements:
  • Qualifications in IT or a related discipline.
  • 2-3 years' experience in an IT support role.
  • Proven technology skills in Microsoft, Cisco, Networking, Virtualisation, and ITIL.
  • Broad knowledge of IT technologies and systems.
  • Experience in IT project implementation.
  • Metrics-oriented, team player with excellent problem-solving skills.
  • Effective communication and technical writing skills, fluency in English.
  • High level of initiative, with the ability to work autonomously with minimal supervision.

Corin is an equal opportunities employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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