
Frontline Customer Service Representative
23 hours ago
Are you looking for a rewarding career in customer service?
- As a frontline team member, you will be the face of our business, delivering exceptional customer experiences that keep customers coming back.
We are seeking enthusiastic and passionate individuals to join our frontline fuel team. If you have a strong desire to deliver outstanding customer service and create memorable experiences, we want to hear from you.
- Deliver brilliant customer service to EG customers, ensuring they have an enjoyable experience every time.
- Promote products and exciting deals, increasing sales and driving business growth.
- Operate point of sale systems, assist with fuel and stock deliveries, and maintain a safe working environment at all times.
- Ensure effective merchandising and stock control for premium store presentation.
To succeed in this role, you will need:
- Previous retail or customer service experience (preferred).
- A confident and energetic approach to each shift.
- Excellent customer service skills and strong attention to detail.
- Ability to thrive in a fast-paced environment.
- A proactive communicator and solutions-focused team player.
As a frontline team member, you can expect:
- Competitive pay rates, including applicable penalty rates for weekends, late nights, and public holidays + superannuation.
- Team fuel discount when you fill up at EG sites.
- Exclusive access to discounts and cashback offers from over 1,000 retailers.
- Employee wellbeing programs including free counselling and flu vouchers.
- Parental leave options for primary caregivers plus additional family support initiatives.
- Career growth opportunities within a rapidly expanding national network.
EG Australia is part of a global business with over 6,000 fuel and convenience sites across Europe and the US. Since launching in Australia in 2019, we've focused on delivering modern retail experiences - combining fuel, fresh food, coffee, and convenience with exceptional service.
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