Reliability Manager Professional

5 days ago

Sydney, New South Wales, Australia beBeeReliability Full time $150,000 - $250,000
Job Overview

We are seeking a highly skilled Reliability Manager to join our team. This individual will be responsible for managing the team's reliability, risk management, and operational excellence culture.

The ideal candidate will have a strong background in technology operations, major incident management, service reliability, and delivery. They will also have experience in regulatory and executive reporting, as well as reducing the impact of priority incidents and providing efficient resolutions.

The Reliability Manager will work closely with stakeholders to achieve our objective of reimagining service delivery and providing laser-like focus on resilience, agility, and innovation.

Key Responsibilities
  • Timely detection, investigation, remediation, and reporting of priority technology incidents with high data quality.
  • Providing insights and analysis of all reliability measurements.
  • Managing and owning various reliability reporting to product, engineering, Executive Management, and for regulatory requirements.
  • Supporting initiatives for improvements to incidents and postmortem processes.
  • Supporting change management process and maintaining an appropriate risk culture, while facilitating fast and reliable technology change by thinking about the customer.
Required Skills and Qualifications
  • Career in technology operations, major incident management, service reliability, and delivery.
  • Experience in regulatory and executive reporting.
  • Experience in reducing the impact of priority incidents and providing efficient resolutions.
  • Experience identifying control gaps and implementing governance controls.
  • Capable of identifying process improvements opportunities and leveraging latest technologies and techniques to deliver value to stakeholders.
  • Strong commercial mindset, pragmatic, motivated, and passionate for Site Reliability Engineering (SRE), AIOps, and discovering smarter ways of delivering automated services.
  • Proven ability to foster strong collaboration and sense of belonging within the team.
Benefits
  • Wellbeing leave day per year
  • Additional service bonus leave days per year
  • Paid parental leave for primary caregivers along with transition leave upon return to work, and paid leave for non-primary caregivers
  • Paid volunteer leave and donation matching
  • Gender affirmation leave, including paid leave
  • Access to Employee Assistance Program and wellbeing benefits
  • Access to salary packaging options
  • Access to learning and development opportunities
  • Hybrid and flexible working arrangements
About Us

We are committed to fostering a diverse, equitable, and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities. Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements.

We value your unique perspective and experiences. If you require additional assistance, please let us know in the application process.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Management

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