
Career Opportunities in Insurance Management
1 week ago
Are you ready for a new career challenge? Our company is on a journey towards a brighter future, and we need your expertise to make it happen.
Job DescriptionAs a Senior Claims Consultant, you will be responsible for managing a portfolio of claims, providing technical support on claims strategies and management, conducting quality assurance reviews, coaching and mentoring claims consultants, and maintaining relationships with internal and external stakeholders.
Key Responsibilities- Manage end-to-end retail insurance claims, including Income Protection, Total & Permanent Disability, and Trauma.
- Expertise in managing multiple policies and customers, resolving complaints, and reviewing disputed claim decisions.
- Strong understanding of LICOP (Life Insurance Code of Practice) and the Insurance Contracts Act.
- Proven experience in coaching and mentoring Claims Consultants.
- Demonstrated ability to drive continuous improvement and process enhancement initiatives.
We offer a dynamic work environment that values innovation, diversity, and inclusion. Our benefits include:
- 5 weeks of annual leave for permanent staff through our Z leave initiative.
- 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing.
- Family Care (parental leave).
- A hybrid working arrangement - 3 days in the office and 2 days working from home per week for full-time employees.
- Access programs to stay healthy and feel healthier.
- A AUD$500 wellbeing payment per year.
- A AUD$295 new starter e-voucher for your work-from-home setup.
- Global mobility opportunities across more than 200 countries worldwide.
- Volunteer and work in state-of-the-art Green Star rated offices.
Our award-winning training programs will help you develop your skills and advance your career. You'll have access to global, diverse, and inclusive teams, and you'll have the opportunity to explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
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