Assistant Manager Functions Coordinator

3 weeks ago

Richmond, Australia DELAWARE NORTH Full time
Deliver Exceptional Guest Experiences

Delaware North Australia is seeking a skilled Assistant Manager of Functions to join our team at the Melbourne Cricket Ground. As a key member of our hospitality team, you will be responsible for delivering superior service and ensuring an unparalleled guest experience.

Key Responsibilities
  • Oversee and support the management of all function operations, including event day functions, briefings, and VIP events, ensuring seamless execution.
  • Collaborate with stakeholders to enhance guest experiences, identify revenue opportunities, and position MCG Events as a market leader.
  • Uphold and maintain the highest customer service standards, adhering to protocols and ensuring exceptional service levels at all times.
  • Participate in non-event day operations during peak times, supporting the Functions Manager and overall event success.
What We're Looking For
  • Proven leadership experience in a function or banquet environment.
  • Ability to mentor, train, and develop a team of hospitality professionals.
  • Enthusiasm for delivering outstanding service, adaptability in fast-paced environments, and a commitment to creating a welcoming atmosphere for guests.
  • Availability to work flexible hours, including weekends and public holidays, as event schedules dictate.
  • Responsible Service of Alcohol certificate.

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability, and growth.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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