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Claims Specialist, Retail
2 months ago
We are seeking a highly skilled Claims Specialist, Retail to join our Claims team based in Melbourne. As a key member of our team, you will be responsible for managing a caseload of claims with empathy, respect, and a proactive approach.
With a generous salary package and participation in our short-term incentive program, you will have the opportunity to grow and develop your skills in a supportive and inclusive team culture.
About You- Must have prior Claims management experience within the life insurance industry.
- Experience working in customer service or financial services, Allied Health, Nursing, or related medical fields is advantageous.
- Ability to communicate and influence positive outcomes.
- Highly customer-centric and will enjoy working in a collaborative environment.
- A basic understanding of medical terminology is well-regarded.
- We do work that makes a genuine difference to our customers, partners, and community.
- We have a supportive, inclusive, and flexible team culture, including hybrid working.
- We support your growth and development, and careers across our business units and teams that are as unique as our people.
- We reward and celebrate our successes, through our incentive and recognition programs.
- We offer tools, resources, and benefits to support your wellbeing, including additional lifestyle leave and our Family Life hub.
- We connect and celebrate our diversity at work through our social committees and employee groups, and we contribute to our community with paid volunteer leave and through our sustainability commitments.
