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Social Impact Programme Manager

1 week ago

Perth, Western Australia Mswa Full time
Key Skills and Qualifications

To succeed in this role, you will need a deep understanding of managing community services funded under either the NDIS, Aged Care, or Health funding models. You must be able to build high-performing teams that deliver exceptional client services. The ideal candidate will have a NDIS Worker Screening clearance, experience in driving success and building high-performing teams, and a strategic understanding of delivering care in a community setting. Strong incident management experience and experience of rostering and scheduling a community workforce are also essential.

Your Responsibilities
  1. Lead a team of community leaders, area planners, and schedulers to deliver exceptional personalised care.
  2. IDentify opportunities for improvement in service delivery and support the team in achieving KPIs and employee and client engagement goals.
  3. Align to strategic goals and develop processes to foster a seamless and positive work culture.
  4. Ensure Mswa's compliance with quality and regulatory standards.
  5. Develop innovative solutions to strengthen services' sustainability and efficiency.
  6. Maintain strong internal and external stakeholder relationships to drive growth across the organisation.