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Enterprise IT Infrastructure Specialist
3 weeks ago
Job Title: Enterprise IT Infrastructure Specialist
We are seeking a highly skilled and motivated professional to join our Infrastructure Services team. This role is critical to supporting the department's digital infrastructure and ensuring the reliability, security, and performance of its Windows Server environment.
Key Responsibilities:- Provide expert-level support for Windows Server environments including Active Directory, DNS, PKI, ADFS, DFS, File and Print services, and Group Policy with AGPM.
- Manage and maintain systems monitoring and patching using Microsoft System Centre tools (SCOM, SCCM/MECM) and Intune.
- Troubleshoot and resolve complex infrastructure issues, including escalation and major incident response.
- Implement and support cyber security controls including application whitelisting, host-based firewalls, vulnerability scanning, and device control.
- Collaborate with cross-functional teams to deliver ICT projects and BAU operations.
- Contribute to technical documentation including SOPs, design documents, and operational guides.
- Extensive experience with Windows Server technologies and enterprise infrastructure components.
- Proficiency in Microsoft System Centre products and Intune for monitoring and patching.
- Strong understanding of cyber security tools and methodologies relevant to government environments.
- Experience managing Azure IaaS environments, including template deployment and resource administration.
- Familiarity with Australian Government cyber security frameworks (ISM, Essential 8, ACSC).
- Proven ability to produce high-quality technical documentation.
- Experience with Privileged Access Management (PAM) solutions such as CyberArk and enterprise identity management systems.
