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Head of Cyber Security Services
2 months ago
We are seeking a highly experienced and skilled individual to lead our Cyber Security Services team as the Head of FCSS. This pivotal role encompasses the full spectrum of end-to-end cyber capabilities across the Oceania region.
Key Responsibilities- Lead, manage, and develop the cyber business to standardize and optimize service capabilities and operations across Oceania.
- Enhance customer centricity by gaining deep insights into customer business needs to deliver high-performing solutions.
- Monitor the cyber landscape to identify emerging offerings and solutions that can drive revenue growth.
- Develop and implement competitive cost models to improve win rates and transparency.
- Achieve revenue targets, manage P&L, and operate within agreed expense budgets, ensuring overall financial performance.
- Participate in major sales deal negotiations within broad policy guidelines, as required.
- Manage various operations within the division, adhering to policies and guidelines set by executive management.
- Transform employee capabilities and skills to enhance service competitiveness and drive growth.
- Provide strategic leadership and direction to managers and senior professionals, with people management responsibilities.
- Ensure high engagement levels among our team.
- Drive customer satisfaction and net promoter scores.
- 10-12 years of relevant experience in the ICT industry, with a proven track record in leading a cyber security business.
- Tertiary qualifications, industry certifications, or demonstrable experience aligned with the roles requirements.
- Strong administrative skills and a proven record of successful staff management.
- Proven senior-level management experience; must be an effective manager by exception.
- Strong leadership and motivational abilities.
- Current or reinstatable AGSVA Security NV1 Clearance is desirable.
We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work.
- We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
- We offer tailored career paths across our global organization to support your professional and personal growth.
- Our customers trust us. We have an excellent reputation across the region and globally.
- Best in-class reward and recognition programs flexible work, volunteering leave, and more.
- We live our values of aspiration, trust, and empathy, all day, every day.
