Rostering Coordinator

MannaCare is a reputable not-for-profit organization that provides residential and community care services to older individuals in the Eastern region.

Our mission is to deliver high-quality care and support to our clients, and we are seeking an experienced Rostering Officer to join our team.

We are looking for a highly skilled Rostering Officer to be responsible for scheduling home care service requests, updating rosters with service changes, filling short notice vacancies, and responding to client service requests in a professional manner.

The successful candidate will have strong interpersonal and customer service skills, as well as experience in creating and maintaining rosters and using client management systems.

• Effective rostering of residential staff within MannaCare policies and guidelines
• Finding replacement staff for unplanned absences
• Maintaining positive working relationships with Community Support Staff
• Accurate inputting of data into information systems

• Experience in creating and maintaining rosters and in an administration role
• Experience using client management systems
• Strong computer skills, including knowledge of client information systems (such as AlayaCare)
• Strong interpersonal and customer service skills
• Ability to build positive working relationships

• Competitive salary, including salary packaging options ($65,000 - $80,000 per annum)
• Free on-site parking, close proximity to public transport and shopping centres
• Employee Assistance Program
• Ongoing training and professional development
• Collaborative and positive working culture, including regular team meetings