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Retail Store Manager

2 months ago


Townsville City Center, Queensland, Australia Ally Fashion Full time
About Ally Fashion

Ally Fashion is a leading Australian-based multi-brand fast fashion retailer that offers its customers value, quality, and on-trend outfits through a dedicated and enthusiastic team.

Job Summary

We are seeking a dynamic and experienced Store Manager to lead our team and oversee all store operations at Ally Fashion. As a Store Manager, you will be responsible for managing day-to-day store operations, leading and developing the store team, and driving sales growth and customer satisfaction.

Key Responsibilities
  • Store Operations: Manage day-to-day store operations, including opening and closing procedures, to ensure a smooth and efficient customer experience.
  • Team Leadership: Lead, motivate, and develop the store team to achieve sales targets and provide excellent customer service.
  • Inventory Management: Monitor inventory levels and coordinate with the supply chain to ensure stock availability and implement visual merchandising strategies to enhance the store's appearance and appeal.
  • Sales Strategy: Analyze sales data and market trends to develop effective sales strategies and drive sales growth.
  • Customer Service: Handle customer inquiries, complaints, and feedback in a professional manner and ensure customer satisfaction.
  • Compliance: Ensure compliance with company policies, procedures, and standards.
  • Performance Evaluation: Conduct regular performance evaluations and provide constructive feedback to staff.
  • Financial Management: Manage the store's budget, including expenses and payroll.
Requirements
  • Experience: Proven experience as a Store Manager or in a similar retail management role.
  • Leadership Skills: Strong leadership and team management skills.
  • Communication Skills: Excellent communication and interpersonal abilities.
  • Fashion Knowledge: Passion for fashion and a keen eye for style.
  • Organizational Skills: Strong organisational and multitasking abilities.
  • Attitude: Positive attitude and a passion for creating amazing customer experiences.