
IT Field Service Engineer
2 weeks ago
Job Summary:
">As a Technical Support Specialist, you will be responsible for implementing and troubleshooting various technologies in a fast-growing organization. Your work will involve on-site visits to client locations, in-office technical configuration, and remote support for customers in the NJ / NY Metro area.
Key Responsibilities:- Provide technical services to clients based in the New Jersey/New York metro markets
- Research technically sound solutions to small and medium business technology environments
- Utilize monitoring tools and services to support our client base
- Provide outstanding customer service with direct interaction with the client base
- Document project and support calls with clear and concise communications
- Set up system and network architecture for new and current business clients
- Install multi-vendor hardware technologies in Server, SAN, LAN, WAN, VPN
- Monitor Disaster Recovery and Business Continuity solutions
- Active Directory/Group Policy configuration, troubleshooting, and maintenance
- Prior Managed Services (MSP) experience required
- Microsoft Azure, Intune, Android, and iOS knowledge
- Virtualization experience with VMWare/Hyper-V, ISCSI, LAN/WAN, WiFi, Firewall, and Routing knowledge
- Windows Server OS experience with install, troubleshooting, management, and maintenance
- Basic Linux knowledge is a plus, but not required
- Excellent benefits package, including 401k with company match, travel reimbursement, and paid time off
This career-oriented position offers a competitive salary and opportunities for professional growth and development.
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