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Vacation Experience Manager
3 weeks ago
About Us
At Travel + Leisure Co., we're dedicated to putting the world on vacation. As the world's leading vacation ownership and travel membership company, we offer a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
We're committed to delivering exceptional experiences for millions of travelers worldwide. Our team is driven by innovation and a passion for growth, making every day an opportunity to learn and turn vacation inspiration into reality.
About the Role
We're seeking a dynamic and motivated Assistant Resort Manager to join our team in Flynns Beach. This is a fantastic 'hands-on' opportunity for a Rooms-based professional with proven operational knowledge and experience, as well as the ability to effectively interact with and service guests.
Your Responsibilities
- You will be responsible for creating personalized and memorable holiday experiences for our Club Wyndham owners and guests through meaningful conversations.
- Proven experience overseeing Food & Beverage department, preferably within a resort or high-end hospitality environment.
- Knowledge of current F&B trends and best practices.
- Proven experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment.
- Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions.
- Ability to build strong relationships with key internal and external stakeholders.
- An eye for detail and an analytical mind.
- Ability to assist in developing budgets and make sound decisions to ensure the hotel operates efficiently.
- Effective leadership, organisational and interpersonal communication skills.
- An open door policy with the ability to train, coach, counsel and develop employees.
About You
To be successful in this role, you will have:
- Previous management experience in a Hotel/Resort environment.
- A desire to deliver an exceptional Guest experience.
- An adaptive mindset and vision to deliver a quality product.
- The ability to work a flexible roster, inclusive of nights, weekends and public holidays.
What We Offer
Build your career with a value-driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
- Professional development funding and career progression.
- Discounted hotel stays across Australia, Fiji, New Zealand.
- Subsidised private health cover upon successful completion of probation.
Career Opportunities
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.