Cafe Floor Ambassador

5 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $43,200 - $56,900

Key to delivering an exceptional customer experience is being a representative of the brand on the cafe floor. As an ambassador for our business, you will be responsible for ensuring all patrons have a positive interaction with our brand.

Responsibilities:
  • Deliver outstanding service by making sure every customer feels valued and supported
  • Work collaboratively with colleagues to maintain a clean and organized workspace environment
  • Have a strong understanding of menu items and coffee preparation and presentation
  • Manage cash handling and operate point-of-sale systems efficiently to drive sales growth
  • Adapt to changing situations in a fast-paced environment
Requirements:
  • Recent experience working in a hospitality or retail environment
  • Ability to work independently and make decisions without supervision
  • Excellent communication and interpersonal skills to build rapport with customers and colleagues
  • Strong attention to detail and organizational abilities to multitask effectively
  • Able to work varied shifts, including mornings, evenings, and weekends
Benefits:
  • Opportunity to develop new skills and knowledge in a dynamic industry
  • Chance to grow professionally and advance within the company

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