
Store Performance Director
17 hours ago
- Deliver operational excellence to achieve sales targets, KPIs, and store presentation standards.
- Drive team performance to meet KPIs and added value targets.
- Monitor daily, weekly, monthly, and yearly sales performance to identify areas for improvement.
- Optimize wage costs and adhere to rostering standards.
- Coach and mentor staff to enhance morale and individual development through training and succession planning.
- Ensure OH&S compliance with state and national legislation.
Job Description: As a Retail Store Manager, you will be responsible for driving sales and KPIs, customer engagement, and team member coaching and development. You will work closely with your Area Manager to identify opportunities for growth in a high-profile space.
Responsibilities include:
- Ensuring efficient operation of the store to achieve optimal results in sales targets, KPI's, store presentation, visual merchandising, stock levels, wage control, and shrinkage
- Motivating your team to achieve optimal results in KPI's and added value targets across stores
- Closely monitoring store sales to achieve daily, weekly, monthly, and yearly targets – acknowledging outstanding results and identifying any areas of missed opportunity
- Effectively managing wage costs in store, adhering to weekly wage targets and company rostering standards
- Coaching and mentoring your team to maintain high team morale and encourage their individual development by ensuring training and succession plans are in place
- Ensuring efficient OH&S management and adhering to state and national OH&S legislation
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