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Enterprise Data Change Manager
2 weeks ago
Join a dynamic team to apply for the Enterprise Data Change Manager role at UNSW. The Senior Change Manager position is a strategic opportunity within UNSW's Enterprise Data Office (EDO), responsible for driving both strategic and operational change in support of the University's data transformation agenda.
- Employment Type: Full-time, Fixed Term 12 month position
- Location: Kensington, NSW (Hybrid working model)
- Remuneration: Competitive total package
- Employment Type: Full-time, Fixed Term 12 month position
- Location: Kensington, NSW (Hybrid working model)
The Enterprise Data Change Manager is a key role within UNSW's EDO, responsible for leading initiatives that embed enterprise data platforms, tools, and practices. This position oversees change, communication, and engagement across the EDO, developing and executing strategies to support new data capabilities and business as usual operations.
Responsibilities include managing impact assessments, stakeholder engagement, communications, training, and benefits tracking to support University-wide adoption of new ways of working.Job Responsibilities
- Lead the development and implementation of change management strategies and plans for enterprise data initiatives, in alignment with the UNSW change management framework.
- Develop and deliver high-quality change and communications outputs, including stakeholder engagement strategies, communication plans, training programs, and resistance management approaches tailored to the data transformation context.
- Manage internal communications for the Enterprise Data Office, including the development of newsletters, announcements, and updates to build awareness, promote transparency, and foster a data-informed culture across the University.
- Identify, assess, and manage change-related risks associated with enterprise data initiatives, ensuring mitigation strategies are in place to enable successful adoption.
- Provide strategic leadership, coaching, and support to project teams, business units, and stakeholders to build internal capability and maturity in data-centric change and communication practices.
- Support the design and transition to data-enabled operating models, including the definition of new roles, capabilities, and the integration of changes into ongoing business operations.
- Assess organisational readiness across academic and professional staff for enterprise data initiatives, ensuring communication, training, and engagement activities are appropriately targeted and delivered.
- Establish and maintain strong stakeholder relationships across faculties, schools, and portfolios to support the EDO's change and engagement objectives.
- Provide leadership and guidance to the Engagement Officer, ensuring engagement strategies, stakeholder interactions, and communications align with EDO priorities and values.
- Oversee the tracking, reporting, and continuous improvement of change initiatives, including monitoring success metrics, adoption levels, and benefits realisation.
- Tertiary qualifications in a relevant discipline. Higher education experience is desirable.
- Proven experience delivering effective change management within large-scale programs, particularly in complex or matrixed environments.
- Strong leadership, interpersonal, and communication skills with the ability to influence, coach, and support teams and stakeholders.
- Demonstrated experience linking change management to project frameworks, ensuring aligned planning and execution.
- Ability to adapt to and operate effectively in dynamic or ambiguous environments with a strong focus on prioritisation and issue resolution.
- Experience designing and applying tailored change management approaches to suit different stakeholder groups and program needs.
- Understanding of the higher education sector (preferred but not essential).
- Strong analytical and problem-solving capabilities, with the ability to understand complex systems and develop practical change solutions.
- Excellent written and verbal communication skills, particularly in writing for executive and governance-level audiences.
- Demonstrated ability to work collaboratively, drive continuous improvement, and proactively manage issues.
- High-level organisational and time management skills, capable of balancing multiple priorities and deadlines