ICT Support Specialist

5 days ago


Melbourne, Victoria, Australia Rinnai Full time

About the Role

Rinnai Australia is seeking an experienced Senior ICT Service Desk Officer to join our team. The successful candidate will be responsible for providing internal IT support to our extensive branch network across Australia.

Key Responsibilities

  • Provide level 2 and 3 IT support to internal customers
  • Assist in the resolution of technical issues related to Windows Server, Linux Server, Active Directory, Exchange, and VMWare
  • Develop and maintain strong knowledge of modern manufacturing application stacks such as Solidworks and AutoCAD
  • Work closely with the ICT support team to ensure seamless delivery of IT services

Requirements

  • Tertiary qualifications in IT and/or computer science
  • Excellent communication skills with the ability to work with a diverse range of stakeholders
  • Minimum of 4 years' experience in a similar role providing level 2 and 3 IT support

About Rinnai

Rinnai Australia is a market leader in hot water, heating, cooling, and renewable energy appliances for both commercial and domestic markets. We attribute our success and growth to the contribution of our workforce, and we are committed to supporting the development of our employees.



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