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Administrative Support Specialist

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Newcastle, New South Wales, Australia beBeeOperations Full time $65,000 - $103,000

Job Overview

This role is a crucial part of our operational support team, responsible for tasks such as project portfolio management (PPM) and reactive allocation. The successful candidate will be required to track, report, and escalate tasks effectively.

Key Responsibilities

  • Support the finance and accounts teams by providing administrative assistance and data quality maintenance.
  • Coordinate the allocation of tasks across multiple services and contracts, ensuring seamless execution.
  • Operate the internal helpdesk line and update tasks as necessary, ensuring prompt resolution of issues.
  • Closing out work orders and performing necessary checks to maintain accuracy and efficiency.
  • Liaise with technicians to ensure service level agreement (SLA) performance is met, resulting in high-quality outcomes.

Requirements

  • A general understanding of maintenance activities and their implications.
  • Proficiency in Microsoft Excel, along with the ability to learn new software programs quickly.
  • Excellent written and verbal communication skills, enabling effective collaboration and stakeholder engagement.