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We are seeking a highly skilled Governance and Continuous Improvement Analyst to join our team at Auto & General. As a key member of our Growth Ops leadership team, you will play a critical role in supporting our risk management strategy and ensuring compliance with regulatory requirements.
Key Responsibilities- Develop and maintain a robust governance framework for key customer and policy/procedure documentation.
- Coordinate responses to changes in legislation and regulation, ensuring our compliance and risk management initiatives are consistently upheld.
- Oversee the maintenance of a compliant framework for product design and distribution requirements across all Growth Ops relationships.
- Implement and enhance monitoring activities to ensure effective control operation and risk identification.
- Provide governance SME advice for various divisional projects.
- Develop strong relationships with internal stakeholders and contribute to management reporting.
- Assist with risk, compliance, and audit programs to support superior business outcomes.
- 2+ years of experience in a similar role, preferably within the financial services industry.
- Experience in process mapping, process improvements, and monitoring/assurance activities.
- Familiarity with process mapping tools, Confluence, and JIRA.
- Strong problem-solving, decision-making, and analytical skills.
- Excellent communication skills, both written and oral.
- Knowledge of compliance standards, legislative requirements, and industry codes (desirable).
- Experience with General Insurance in Australia, especially in Licensee/Authorised Representative/Referrer relationships (desirable).
- Location: Our office is conveniently located in Toowong Village shopping centre with access to retail, restaurants, parking, and public transport.
- Hybrid Work: Enjoy the flexibility of working from home 2 days a week.
- Extra Leave: Receive a paid 'ME' day and a paid volunteer leave day annually, plus the option to purchase up to two additional weeks of leave per year.
- Paid Parental Leave: Support for new parents with paid leave and additional benefits.
- Workplace Giving: We'll dollar match your donations to registered charities.
- Development Opportunities: Access internal programs and a wide range of online courses.
- Employee Discounts: Receive discounts on Budget Direct insurance products.
- Reward & Recognition: High performance is rewarded through recognition, reward, and incentive schemes.
- Get Social: Participate in our vibrant social and community activities, including annual celebrations and regular events.
