Community Support Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeEmpowerment Full time $60,000 - $80,000

About Us

The Salvation Army Australia's Homelessness Stream provides high quality, person-centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

We believe every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Our services are free, voluntary, accredited and delivered by professional and committed staff.

  • Integrity is the foundation of our values which also include Compassion, Respect, Diversity, Collaboration and others.
  • We strive to empower individuals through collaborative efforts with other organisations and government agencies to create lasting solutions to issues surrounding homelessness.
Job Description

This role involves working closely with participants who have experienced sleeping rough as per the Case Management Framework. You will work intensively with them in sustaining and maintaining their tenancy within a Housing First Approach.

You must develop case plans alongside participants, tailor made according to each Participant's goals, background and needs. Outreach meetings need to be carried out in relevant timeframes and care plans implemented and reviewed timely manner. Wrap-around supports are monitored and led by clients.

Key Responsibilities

Risk Assessments:

  • You will utilise risk assessments and safety strategies prior to outreach support and home visits.

Case Management:

  • Adhere to guidelines set by 'Together home'. Develop case plans alongside participants. Implement and review care plans in a timely manner.
  • Work collaboratively with internal stakeholders and external partners to ensure effective delivery of services.

Supports and Services:

  • Implement and lead wrap-around supports for clients. Monitor progress and make necessary adjustments to meet client needs.
  • Carry out outreach meetings in relevant timeframes.

Requirements:

  • Tertiary or other qualifications within community services, social work or related discipline (Minimum Diploma Level, working toward a degree).
  • Understanding of Trauma-Informed Practice; Homelessness; AOD.
  • Solid level of experience (minimum 2+ years) in the implementation of case management and systems for disadvantaged and/or complex needs clients.
  • Experience working with people from culturally and linguistically diverse backgrounds and religions.
  • Experience working in collaboration with other organisations to develop and tailor programs to meet clients' needs.
  • A valid Employee Working with Children Check.
  • Current NSW Drivers license.
  • Availability to participate in occasional weekend work.
  • A willingness to undergo a National Police Check.
Benefits

We offer attractive salary packaging benefits and corporate private health insurance rates. Our organisation is supportive and encouraging and we provide an employee assistance program for you and your immediate family members.

Ours Values
  • Integrity.
  • Compassion.
  • Respect.
  • Diversity.
  • Collaboration.

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