
Senior Retail Operations Manager
6 days ago
We are seeking an experienced retail professional to lead our team and drive store operations. As a senior manager, you will be responsible for overseeing daily store activities, including rostering, visual merchandising, stock management, and delivery coordination.
Your key responsibilities will include:
- Fostering exceptional customer service, resulting in increased customer satisfaction and loyalty.
- Achieving sales targets and managing controllable costs to optimize store performance.
- E nsuring compliance with company policies, procedures, and guidelines.
- Identifying development needs and motivating team members to drive performance and future succession.
About You
We are looking for a passionate and commercially-minded individual with a background in retail management. As a senior manager, you will inspire your team to deliver customer excellence in all aspects of store operations.
Key qualifications include:
- Strong communication skills and excellent time management abilities.
- Commercial acumen and ability to drive sales growth.
- Leadership skills and ability to build high-performing teams.
You will enjoy a competitive salary, bonus earning potential through our sales incentive program, and various benefits, including flexible working arrangements, volunteer leave days, and access to an Employee Assistance Program (EAP).
As part of our team, you will also receive a discount on products, unlimited cups of tea, and opportunities for recognition and rewards.
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