IT Network Engineer

4 weeks ago

Fortitude Valley, Queensland, Australia John Holland Full time
About John Holland

At John Holland, our purpose is to transform lives through our work. We're a company that values people, our customers, our employees, and the communities we serve.

About the Role

We're seeking a talented IT Network Engineer to join our team based in Fortitude Valley, Brisbane. As a key member of our IT team, you'll be responsible for designing, implementing, and managing our local and wide area networks, firewalls, and security policies across our corporate and project offices.

Key Responsibilities
  • Develop a deep understanding of our network requirements and ensure they're met
  • Assess and evaluate risk, and understand the implications of new technologies
  • Engage with clients and end-users to ensure service delivery expectations are defined and met
  • Liaise with stakeholders from within the business and external vendors
  • Actively provide input into system design and team design
  • Troubleshoot problems, issues, and faults, and liaise with providers to resolve them
  • Design and implement new network solutions and/or improve the efficiency of current networks
  • Define processes and policies to install, configure, and support network equipment
  • Work with a range of network designs, including VLANs, SDWAN, Wireless, and MPLS
  • Understand AWS resources, such as VPC, Route53, Transit Gateway, ELB/ALB, etc.
  • Understand Secure Web Gateway functionality and solutions
  • Monitor network performance and ensure the team delivers the best possible outcomes
  • Define processes and policies to procure network equipment and manage subcontractors involved with network installation
  • Maximise network performance through ongoing monitoring and troubleshooting
  • Arrange scheduled upgrades
  • Work with the IT Team in the management, installation, and testing of new technology
  • Ensure detailed environment documentation is updated accordingly
  • Assist with mobilisation and decommission of project offices in the region
  • Liaise with project and IT staff during the establishment of new services
  • Liaise directly with stakeholders from within the business and external vendors when necessary
  • Manage time to ensure all tasks are completed within specified time frames
  • Operate within ITIL service management processes, including incident, problem, and change management
About You

We're looking for someone with a relevant qualification in computing, and substantial experience in a dedicated Network Engineering role within a large and complex environment. You'll have strong project delivery, troubleshooting, and analytical skills in Routing, Switching, and Firewall, utilising multiple vendor technologies.

You'll also have demonstrable in-depth knowledge and experience in:

  • Network Design and its implementation, including experience in undertaking security risk assessment analysis of critical IT systems and infrastructure
  • Cisco or Aruba routing and switching
  • Managing Firewalls security policies and VPN (Palo Alto)
  • Managing and implementing SDWAN technology (HPE Silverpeak)
  • AWS Cloud Networking and Secure Web Gateway (Zscaler)

You'll enjoy working collaboratively and be able to foster effective strategic relationships with people at all levels both internally and externally. Your ability to provide a great user experience and deliver IT support aligned to the business requirements will see you succeed in the role.

About John Holland

At John Holland, we're committed to building a diverse and inclusive workplace. We believe that different perspectives and ideas will deliver our long-term success. We're committed to providing our people with rich career experiences and ongoing development.

We're an equal opportunities employer and welcome applications from First Nations people, women, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and people who identify as LGBTQIA+.

What's in it for you?

We're about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee.

We offer competitive remuneration, great leave benefits, career progression, learning and development opportunities, and flexible working arrangements. We're committed to building a diverse workforce and strongly encourage applications from underrepresented groups.

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