Retail Sales Associate

2 weeks ago


Keysborough, Victoria, Australia Spendless Shoes Full time

About Spendless Shoes

Spendless Shoes is a leading footwear retailer in Australia, with over 200 stores and a team of 1,000 dedicated employees. We pride ourselves on providing an exceptional customer experience and offering a wide range of stylish and comfortable shoes for the whole family.

About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be the first point of contact for our customers and will be responsible for creating a warm and welcoming shopping experience.

Key Responsibilities

  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Sales: Meet or exceed sales targets by providing legendary customer experiences and maximizing sales opportunities.
  • Store Presentation: Maintain exceptional store presentation, including visual merchandising and stock management.
  • Value Add Products (VAPs): Sell additional products and accessories to customers, such as shoe care products and accessories.

Requirements

  • Customer Service Skills: Strong customer service skills, with the ability to provide exceptional service to customers.
  • Communication Skills: Excellent communication skills, with the ability to work effectively with customers and colleagues.
  • Teamwork: Ability to work as part of a team, supporting colleagues and contributing to a positive and inclusive work environment.
  • Fashion Knowledge: Passion for fashion and footwear, with knowledge of current trends and styles.
  • Retail Experience: Previous experience in a retail or hospitality environment, with a strong understanding of sales and customer service principles.

What We Offer

  • Further Career Opportunities: Opportunities for career advancement and professional development.
  • Staff Discount: 30% discount on all Spendless Shoes products.
  • Reward and Recognition: Recognition and reward for outstanding performance and contributions to the team.
  • Referral Program: Referral program for employees who refer friends and family to join the team.


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