Dental Equipment Coordinator
2 weeks ago
At Henry Schein, we are committed to delivering exceptional customer experiences. As a Dental Equipment Coordinator, you will play a vital role in ensuring the smooth operation of our dental equipment service administration team.
About Us:
Henry Schein is the leading supplier of dental solutions in Australia. Our dedicated team of professionals works closely with healthcare providers to deliver the solutions they need to improve patient care.
Your Role:
In this key position, you will be responsible for coordinating the installation and repair of dental equipment, as well as managing customer inquiries and orders. Your excellent communication skills and ability to build strong relationships with internal and external customers will be essential in providing outstanding service.
Your Key Responsibilities:
- Coordinate equipment installations and repairs
- Process customer orders and inquiries
- Schedule work for field service technicians
- Manage stock ordering and transfer
- Monitor job progress and ensure high-quality customer service
- Advising customers on service and warranty support
Requirements:
- Previous experience in a customer-facing role
- Excellent interpersonal skills and ability to connect with diverse stakeholders
- A team-focused attitude with adaptability and initiative
- Highly motivated individual with minimal supervision
- Computer literacy with MS Office and software platforms (Pronto and Salesforce desirable)
What We Offer:
- A supportive team environment
- Opportunities for career growth and development
- Benefits including 13 weeks paid parental leave and birthday leave
- Discounts on dental products and other retail services
We are proud to be certified as a Great Place to Work and offer a unique culture that values its people.
We estimate a salary range of $60,000 - $80,000 per annum based on industry standards and location.
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