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Outpatient Operations and Administrative Coordinator
2 months ago
The Operations and Administrative Coordinator for the Outpatients Support Unit within the Emergency, Virtual Care and Outpatient Program (EVO) plays a crucial role in supporting the delivery of high-quality patient care. This position is responsible for coordinating centralised outpatient teams, providing leadership and support for the Referral-in team, Telehealth, Administrative and Training teams.
Key Responsibilities- Support the operations of the Outpatients Support Unit, ensuring seamless coordination of patient care and administrative tasks.
- Provide leadership and guidance to team members, promoting a culture of excellence and continuous improvement.
- Develop and implement effective processes and procedures to enhance patient flow and reduce wait times.
- Collaborate with stakeholders to identify and address operational challenges, ensuring timely resolution and minimal disruption to patient care.
- Manage and maintain accurate records, reports, and data, providing insights to inform strategic decision-making.
To be successful in this role, you will require:
- A degree in a relevant healthcare profession, management, or change management field.
- Experience managing large-scale improvement and change projects, with a proven track record of success.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Highly developed change management skills, with the ability to adapt to changing priorities and deadlines.
- Strong analytical and problem-solving skills, with the ability to identify and address operational challenges.
Alfred Health is a leading healthcare provider, delivering high-quality patient care and innovative healthcare solutions. We are committed to attracting and retaining a diverse workforce, with a focus on excellence, innovation, and patient-centred care.
We offer a range of benefits, including generous salary packaging, discounted health insurance, and access to on-site amenities. If you are passionate about delivering exceptional patient care and are looking for a challenging and rewarding role, we encourage you to apply.
