Customer Service Liaison

21 hours ago


North Ryde, New South Wales, Australia Future You Full time

About the Role:

  • Provide exceptional customer service via phone, email, live chat, and social media.
  • Address customer inquiries about product deliveries and resolve issues efficiently.
  • Coordinate with the warehouse and logistics team to ensure timely deliveries and stock availability.
  • Compile weekly and monthly reports to track performance and progress.
  • Perform general administration tasks as needed to support the team.
  • Benefit from an employee-focused performance rewards and recognition program.
  • Enjoy a fun and engaging team culture with social activities.

Ideal Candidate:

  • Excellent customer service and interpersonal skills.
  • Minimum of 1 year in a call center environment.
  • Strong command of the English language.
  • Proficient in MS Office.
  • Experience with Zendesk is a plus.
  • Permanent role in a modern office.
  • Must hold Citizen or PR status.

About Future You:

Future You is a reputable company expanding its client support team. We value exceptional communication skills and a positive attitude.



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