Customer Service Liaison
21 hours ago
About the Role:
- Provide exceptional customer service via phone, email, live chat, and social media.
- Address customer inquiries about product deliveries and resolve issues efficiently.
- Coordinate with the warehouse and logistics team to ensure timely deliveries and stock availability.
- Compile weekly and monthly reports to track performance and progress.
- Perform general administration tasks as needed to support the team.
- Benefit from an employee-focused performance rewards and recognition program.
- Enjoy a fun and engaging team culture with social activities.
Ideal Candidate:
- Excellent customer service and interpersonal skills.
- Minimum of 1 year in a call center environment.
- Strong command of the English language.
- Proficient in MS Office.
- Experience with Zendesk is a plus.
- Permanent role in a modern office.
- Must hold Citizen or PR status.
About Future You:
Future You is a reputable company expanding its client support team. We value exceptional communication skills and a positive attitude.
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