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Accounting Support Specialist

1 month ago

Sydney, New South Wales, Australia Deltek Full time

Accounting Support Specialist

Deltek is seeking a highly skilled Accounting Support Specialist to join our Support Services team. As an Accounting Support Specialist, you will be responsible for providing top-notch support to our customers, helping them resolve their questions and issues related to the Vantagepoint product.

Key Responsibilities:

  • Provide exceptional customer support via phone, chat, and email
  • Collaborate with product engineering, product management, and senior team members to resolve customer issues
  • Develop and maintain in-depth knowledge of the Vantagepoint product and industry
  • Contribute to the smooth operation of our customers' businesses

Requirements:

  • At least 2+ years of Accounting background experience
  • Previous Customer Support or Technical Support experience
  • General accounting, General Ledger, and A/R experience
  • Deltek Vision / Vantagepoint and/or PPM experience a plus

What We Offer:

  • A supportive and collaborative team environment
  • Opportunities for growth and development
  • A comprehensive benefits package

About Deltek:

Deltek is a leading provider of software and information solutions to project-based businesses. Our mission is to help organizations achieve their purpose by delivering innovative solutions that drive growth and success.