Community Support Manager

1 month ago


Mulgrave, Victoria, Australia Australian Unity Full time
Job Title: Community Support Manager

Australian Unity is seeking a highly skilled and experienced Community Support Manager to join our Home Health program. As a key member of our team, you will be responsible for providing dedicated customer case management, conducting initial assessments, and developing comprehensive care plans.

Key Responsibilities:
  • Lead a team of care workers to deliver high-quality care services to clients in their homes.
  • Develop and implement care plans that meet the unique needs of each client.
  • Conduct regular assessments and reviews to ensure the effectiveness of care plans.
  • Collaborate with clients, families, and healthcare professionals to ensure seamless care delivery.
  • Manage and resolve client escalations and complaints in a timely and professional manner.
  • Drive customer acquisition and growth through effective marketing and outreach strategies.
Requirements:
  • Proven experience in people leadership and team management.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Knowledge of healthcare regulations and compliance.
  • Ability to work collaboratively with clients, families, and healthcare professionals.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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