
Racing Simulation Support Specialist
4 days ago
Customer Service Ambassador
We are seeking a skilled and dedicated Customer Service Ambassador to join our team. As a leader in high-performance racing and flight simulation technology, we pride ourselves on providing exceptional customer service.
Key Responsibilities:
- Support customers through phone, email, and chat channels to resolve queries and issues efficiently.
- Manage and respond to customer tickets in a timely manner.
- Assist with troubleshooting products and resolving technical issues.
- Collaborate with sales teams to promote products and services.
- Provide product information and recommendations to ensure the best fit for customers.
- Build strong relationships with customers to drive loyalty and retention.
- Meet productivity targets and contribute to team goals.
Requirements:
- High school diploma required; post-secondary education an asset.
- Previous experience as a level 1 or 2 customer service representative.
- Excellent communication, negotiation, and problem-solving skills.
- Prioritization, time management, and organizational skills.
- Intermediate to advanced computer skills.
Benefits:
Competitive Salary and Discounts
Culture: Our company values creativity, innovation, and excellence.
Why Work with Us?
Impact: Be part of a pioneering team in cutting-edge simulation technology.
Growth: Opportunities for professional growth in a dynamic environment.
Join Our Team: Apply today and become a valued member of our team
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