Renewable Energy Advocate

4 days ago


Melbourne, Victoria, Australia Energy Bay Full time

About Us - A Leading Renewable Energy Company

Energy Bay prides itself on being a diverse and equal employment opportunity employer, with a strong commitment to promoting from within and offering development opportunities.

This role offers a unique chance to join our dynamic Customer Service team and contribute to our mission of decarbonising industry. As a Customer Service Officer, you will be responsible for:

  • Providing top-notch customer support to our clients.
  • Ensuring their satisfaction with our services.
  • Responding to customer enquiries and resolving issues in a timely and effective manner.
  • Negotiating payment plans and facilitating payments as required.

The ideal candidate will have:

  • A bachelor's degree in any discipline.
  • Exceptional customer service skills, a customer-centric approach, and empathy.
  • Excellent verbal and written communication skills, active listening, and problem-solving abilities.
  • Attention to detail, ability to multi-task, and follow through on commitments.
  • General IT skills, including working knowledge of Excel, Outlook, and CRM systems.

We value a collaborative and inclusive work environment, offering comprehensive training and opportunities for professional growth.



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