Specialised Banking Advisor

1 week ago

Melbourne, Victoria, Australia beBeeCustomerAdvisor Full time $70,000 - $95,000

About This Role

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We're seeking a highly skilled and customer-focused professional to join our team as a Specialised Banking Advisor. As a critical member of our frontline, you will play a key role in delivering exceptional customer service and transitioning customers to more suitable products that align with their needs.

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Your Key Responsibilities Will Include:

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  • Providing proficient support across different businesses through a diverse skillset">
  • Capability to adjust to daily priorities while overseeing numerous campaigns">
  • Transitioning attention from one campaign to another">
  • Frequent Stakeholder engagement to guarantee seamless campaign operations">
  • Sincere commitment to educating customers and ensuring memorable customer service experience">
  • Frequent communication with customers in a clear and concise manner">
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The Ideal Candidate

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To succeed in this role, you will possess:

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  • A keen eye for detail">
  • Resilience and adaptability">
  • A strong empathetic nature and customer focus">
  • Ability to take on and implement feedback">
  • Excellent communication skills">
  • A growth mindset">
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Benefits of Joining Our Team

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As a valued member of our team, you can expect:

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  • A dynamic and supportive work environment">
  • Ongoing training and development opportunities">
  • A range of flexible working arrangements">
  • Access to health and wellbeing services">
  • Discounts on selected products and services">
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About Us

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We're a leading financial institution committed to improving the financial wellbeing and sustainability of our customers. We're passionate about creating a workplace where everyone feels valued, supported, and empowered to grow.

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What's Next?

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If you're a motivated and customer-focused individual looking to make a meaningful contribution, we'd love to hear from you

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