Senior Community Operations Analyst
1 month ago
Twitch is the world's largest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. We're a community-driven company that empowers creators to build a diverse, inclusive, and supportive culture for all of our community members.
About the RoleWe're seeking a Senior Analyst to join our Customer Trust team in the Asia-Pacific region. As a key member of our global team, you will be responsible for reviewing and resolving customer support requests, investigating reports, and communicating solutions to our community. You will work closely with product and engineering teams to share customer feedback and insights to help us build the best possible platform and services for our community.
Responsibilities- Review and resolve customer support requests and investigate reports using internal systems, CRMs, and data analytics tools.
- Communicate solutions to our community and work with product and engineering teams to share customer feedback and insights.
- Support a variety of Twitch users, ensuring they have the best possible experience.
- Work rotating shifts as part of a globally-dispersed 24/7/365 team, including weekend and holidays coverage.
- BA/BS degree or Associate's degree or applicable work experience.
- 3+ years experience working within Customer Experience, Tech support, or Trust and Safety field specifically on an operations team.
- Demonstrated experience with and delivery of exceptional customer experiences and a customer-first attitude.
- Resilient to offensive or disturbing behavior, language, and content.
- Medical, Dental, Vision & Disability Insurance.
- 401(k).
- Maternity & Parental Leave.
- Flexible PTO.
- Amazon Employee Discount.
-
Senior Community Operations Analyst
3 weeks ago
North Sydney Council, Australia Amazon Australia Company Pty Ltd - P36 Full timeAbout Amazon Australia Company Pty Ltd - P36:We're a global community-driven company that empowers live communities. Our Customer Trust team is at the core of our efforts to keep our platform a welcoming and safe place for creators to build a diverse, inclusive, and supportive culture.We're looking for a Senior Analyst in the Asia–Pacific (APAC) region to...
-
Senior Analyst, Community Operations
2 weeks ago
North Sydney Council, Australia Amazon Australia Company Pty Ltd - P36 Full timeAbout Us:Twitch is the world's leading live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more.It's where millions of people come together to chat, interact, and make their own entertainment.We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and...
-
Senior Finance Analyst
1 month ago
North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full timeSenior Finance AnalystAmazon Commercial Services Pty Ltd is seeking a highly skilled Senior Finance Analyst to join our Operations Finance team. As a key member of the team, you will play a critical role in strengthening our financial support capabilities in the region.Key Responsibilities:Financial Analysis and Reporting: Utilize advanced financial modeling...
-
Senior Financial Analyst
4 weeks ago
North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full timeSenior Financial Analyst - AWS ANZWe are seeking a highly skilled Senior Financial Analyst to join our team at Amazon Web Services Australia Pty Ltd. As a key member of our Commercial Sales Organization, you will play a critical role in driving financial planning and analysis across our fast-growing business.Key Responsibilities:Create and execute financial...
-
Senior Operations Analyst
1 month ago
Sydney, New South Wales, Australia Anton Murray Consulting Full timeSenior Operations AnalystAnton Murray Consulting is seeking a highly experienced Senior Operations Analyst to support the Operations manager with the smooth running of the operations team. The ideal candidate will have a strong understanding of financial instruments, particularly equities, futures, and equity derivatives.Key Responsibilities:Reconciliation...
-
Senior Operations Analyst
4 weeks ago
Sydney, New South Wales, Australia Anton Murray Consulting Full timeSenior Operations AnalystAnton Murray Consulting is seeking a highly experienced Senior Operations Analyst to support the Operations Manager with the smooth running of the operations team. The ideal candidate will have a strong understanding of financial instruments, particularly equities, futures, and equity derivatives.Key Responsibilities:Reconciliation...
-
Senior Data Analyst
1 week ago
North Sydney Council, Australia Firesoft People Full timeSenior Data Analyst – Sydney - $185k + SuperFiresoft People is seeking a skilled Senior Data Analyst to join their Data Science team. The ideal candidate will have expertise in data storage, pipeline build, and compute, as well as experience with model deployment and integration of solutions into the business.Key responsibilities include:Building and...
-
Senior Financial Analyst
1 month ago
North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full timeSenior Financial Analyst - AWS ANZWe are seeking a highly skilled Senior Financial Analyst to join our team at Amazon Web Services Australia Pty Ltd. As a key member of our Commercial Sales Organization, you will play a critical role in driving financial planning and analysis across our fast-growing business.Key Responsibilities:Create and execute financial...
-
Community Trust Operations Specialist, APAC
19 hours ago
North Sydney Council, Australia Amazon Australia Company Pty Ltd - P36 Full timeAt Amazon Australia Company Pty Ltd - P36, we are on a quest to empower live communities. As a Senior Analyst in the Asia-Pacific (APAC) region, you will be part of our growing global team dedicated to Customer Trust.About the RoleWe are looking for a skilled professional who is passionate about solving issues and mitigating harmful content for our...
-
Senior Financial Analyst
4 days ago
North Sydney Council, Australia Keegan Adams Recruitment Full timeRole Overview: As a Senior Credit Analyst / Credit Manager, you will play a key role in supporting the Head of Commercial Credit in driving the growth of our Commercial Mortgages portfolio.Key Responsibilities:Credit analysis and decision-making on commercial property transactions up to $5million, ensuring compliance with regulatory requirements and internal...
-
Senior Operations Analyst
3 weeks ago
Sydney, New South Wales, Australia Twitch Full timeAbout UsTwitch is a leading live streaming platform that connects global communities through gaming, entertainment, music, sports, and more. Our mission is to empower live communities, and we're seeking a Senior Operations Analyst to join our Customer Trust team.About the RoleAs a Senior Operations Analyst, you will play a critical role in ensuring the...
-
Senior Financial Analyst
4 weeks ago
North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full timeSenior Financial Analyst - AWS ANZWe are seeking a highly skilled Senior Financial Analyst to join our team at Amazon Web Services Australia Pty Ltd. As a key member of our Commercial Sales Organization, you will play a critical role in driving financial planning and analysis across our fast-growing business.Key Responsibilities:Create and execute financial...
-
Senior Cyber Security Analyst
1 month ago
North Sydney Council, Australia Nine Full timeJob OverviewCyber Security plays a vital role in protecting Nine's data, systems, and suppliers from cyber threats. As a Senior Cyber Security Analyst, you will be part of the security operations team, responsible for detecting, hunting, and responding to cyber security threats.Key ResponsibilitiesProvide technical guidance on vulnerability and patch...
-
Senior Business Data Analyst
2 weeks ago
North Sydney Council, Australia Invocare Full timeInvocare, a leading provider of Funeral Services, Cemeteries, and Crematoria, seeks a talented Senior Business Data Analyst to join their team.About the Role:As a Senior Business Data Analyst, you will play a pivotal role in transforming business data into actionable insights for operational leadership teams. You will work with diverse data from multiple...
-
Senior Business Analyst
4 weeks ago
North Sydney Council, Australia Fiserv Full timeAbout FiservFiserv is a global leader in payments and financial technology, serving clients in over 100 countries. Our mission is to connect financial institutions, corporations, merchants, and consumers through innovative solutions.Job Title: Senior Business AnalystWe are seeking a Senior Business Analyst to join our team. As a key member of our project...
-
Senior Business Analyst
1 month ago
North Sydney Council, Australia Fiserv Full timeAbout FiservFiserv is a global leader in payments and financial technology, serving clients in over 100 countries. Our mission is to connect financial institutions, corporations, merchants, and consumers through innovative solutions.Job Title: Senior Business AnalystWe are seeking a Senior Business Analyst to join our team. As a key member of our project...
-
Senior Operations Analyst
2 weeks ago
Sydney, New South Wales, Australia Anton Murray Consulting Full timeJob Title: Senior Operations AnalystJob Summary:We are seeking a highly experienced Senior Operations Analyst to support the Operations manager with the smooth running of the operations team. The ideal candidate will have a strong understanding of financial instruments, especially equities, futures, and equity derivatives.Key Responsibilities:Reconciliation...
-
Senior Business Analyst
3 weeks ago
North Sydney Council, Australia Fiserv Full timeUnlock Your Potential at FiservWe're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. Our team is passionate about delivering innovative solutions that make a real impact on people's lives.About the RoleWe're seeking a skilled Senior Business Analyst to join our team. As a Senior Business...
-
Senior Financial Analyst
3 weeks ago
North Sydney Council, Australia Byrne Partners Chartered Accountants Full timeWe are seeking a highly skilled Senior Financial Analyst to join our team at Byrne Partners Chartered Accountants.Key Responsibilities:Prepare accurate and timely financial statements for various entities.Assist in the preparation of activity statements and tax returns.Provide exceptional organizational and communication skills to ensure seamless...
-
Senior Business Systems Analyst
1 month ago
North Sydney Council, Australia Ooh Full timeAbout UsWe are a leading operator in Australia and New Zealand's fast-growing Out Of Home advertising industry, dedicated to making public spaces better. As an ASX listed company with 800+ team members, we create deep engagement between people and brands through Unmissable location-based media solutions that inform, entertain, and inspire.The RoleAn exciting...