Hospitality Leadership Position

2 days ago


Melbourne, Victoria, Australia Nando's Australia & New Zealand Full time
Hospitality Leadership Position

Nando's Australia & New Zealand is seeking a talented leader to fill our Hospitality Leadership Position. As a key member of our leadership team, you will be responsible for driving business results, leading a high-performing team, and delivering exceptional customer experiences.

About the Role:

  • Lead a team of hospitality professionals to deliver exceptional customer experiences and drive business results.
  • Develop and implement effective operational strategies to enhance customer satisfaction and loyalty.
  • Maintain a clean and safe work environment, adhering to health and safety standards.
  • Foster a positive and inclusive team culture that promotes growth and development.
  • Collaborate with other departments to drive business results and improve overall performance.

Requirements:

  • A minimum of 3 years of experience in a supervisory or management role within the hospitality industry.
  • Proven ability to lead and develop teams, with a focus on customer satisfaction and employee engagement.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Demonstrated knowledge of hospitality operations, including menu planning, inventory management, and staff scheduling.
  • Certifications such as liquor accreditation, First Aid, CPR, and manager accreditation (subject to local legislation).


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