
Customer Service Leadership Position
6 days ago
Job Type: Full Time
Location: Western Region | Ballarat
Occupation: Customer Service/Call Centre
Salary Range: $129,379 - $173,138
About The RoleAs an Operations Manager, you will oversee the Information and Dispute Services Centre's operational teams to deliver services consistent with statutory and operational policy.
- Manage IDSC's operational teams to achieve service delivery targets and performance indicators.
- Develop a thorough working knowledge of legislation relevant to your role.
Requirements:
- Demonstrated capacity to manage diverse government service centres.
- Relevant tertiary qualifications highly regarded.
About You
We're looking for someone who is able to take pride in their work and get things done. If you think you can do the job and would be a good fit for our team, we'd love to hear from you.
Consumer Affairs Victoria is committed to providing and maintaining a safe working environment that respects children's rights. We embrace diversity and strive for a workforce that reflects the community we serve.
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