Retail Store Manager

1 month ago


Taylors Lakes, Victoria, Australia PETstock Pty Ltd Full time

As a key member of the Petstock team, you will play a vital role in driving the success of our retail stores. Your primary responsibility will be to lead and motivate your team to deliver exceptional customer experiences, while maintaining a safe and efficient store environment.

Key Responsibilities:

  • Lead by example, mentoring and inspiring your team to achieve their goals and develop their skills.
  • Coach your team to provide outstanding customer service, ensuring a positive experience for every customer.
  • Manage stock levels, ensuring accurate inventory and maintaining a high level of stock integrity.
  • Stay up-to-date with pet care knowledge, products, and services, and share your expertise with your team.
  • Create a positive and supportive store culture, where your team feels valued and motivated.
  • Embody a strong safety mindset, promoting a culture of safety within your team.

About You:

We're looking for a retail professional who is passionate about delivering exceptional customer experiences and leading a high-performing team. You should have a strong understanding of the pet care industry and be able to motivate and inspire your team to achieve their goals. Physical fitness is important, as you will be lifting heavy products, and flexibility is essential, as you will need to work weekends and public holidays.

What We Offer:

We offer a range of hours, a fun and supportive work environment, and the opportunity to work with a leading pet care retailer. If you're a motivated and positive individual who is passionate about delivering exceptional customer experiences, we'd love to hear from you.


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