Retail Customer Service Representative

6 days ago

Nowra, New South Wales, Australia beBeeCustomerExperience Full time $45,000 - $63,000
Customer Experience Champion

We are seeking a skilled and enthusiastic individual to join our retail team. Our stores are vibrant hubs that connect customers to events, influencers, and trends, allowing them to live life on their terms.

Main Responsibilities:
  • Deliver exceptional customer service by being approachable, knowledgeable, and passionate about providing solutions.
  • Maintain high standards of store presentation, including visual merchandising, stockroom organization, and ensuring the store is clean and tidy.
  • Contribute to achieving sales targets through effective communication, product knowledge, and building strong relationships with customers.
  • Collaborate with the store team to ensure seamless operations, covering opening and closing duties, and supporting colleagues as needed.
  • Stay up-to-date on products, promotions, and events to provide expert recommendations and support to customers.
Key Qualifications:
  • Previous experience in a customer-service role or retail environment.
  • A strong focus on delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment, multitask, and adapt to changing situations.
  • An energetic and enthusiastic approach to store operations and a personable approach with customers.

We value diversity and inclusivity, committed to creating an environment where everyone feels respected, celebrated, and empowered.

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