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Teller - Waurn Ponds, VIC

1 month ago


Waurn Ponds, Victoria, Australia Westpac Full time
Job Description

Role Overview

We are seeking a skilled and enthusiastic Teller to join our team at Westpac's Waurn Ponds branch. As a Teller, you will be the first point of contact for our customers, providing exceptional customer service and guiding them towards their financial goals.

Key Responsibilities

  • Provide accurate and efficient financial transactions, including cash handling and banking services
  • Develop strong relationships with customers, understanding their financial needs and providing tailored solutions
  • Work collaboratively with colleagues to achieve branch goals and deliver outstanding service
  • Stay up-to-date with banking procedures and technologies, adapting to new processes and systems

Requirements

  • Numerical skills, with proficiency in handling cash and accuracy in financial transactions
  • Customer service experience, ideally in a customer-facing role
  • Energetic personality, with a genuine passion for helping people
  • Ability to remain calm and composed in challenging situations
  • Strong verbal and written communication skills, with an ability to explain banking products and services

What We Offer

At Westpac, we are committed to your success from day one. You will receive comprehensive training on our banking products and services, and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role.

We offer a range of benefits, including competitive remuneration, a great culture, and opportunities for career growth and development. We are an equal opportunity employer, proud to have created a culture and work environment that values diversity and flexibility, and champions inclusion.