
Dynamic Responder Operations Leader
5 days ago
We're revolutionising workplace health and wellbeing by seamlessly integrating technology with human expertise.
Main Responsibilities:
- Manage responder compliance, mandatory training schedules, and accreditation records to maintain operational readiness.
- Deliver and monitor training programs that build and sustain responder capability and confidence.
- Monitor responder performance and ensure the team is always prepared to deliver high-quality support.
This role combines people leadership with operational precision, ensuring our responders are prepared, compliant, and connected to our purpose.
Key Performance Areas:
- Building and maintaining on-call rosters, ensuring sufficient coverage and clear communication across the network.
- Leading recruitment, onboarding, and assessment processes to grow and strengthen the responder team.
- Driving continuous improvement initiatives to enhance training effectiveness and overall network performance.
The Network Manager will lead the operations and readiness of our NSW, VIC, and ACT responder network, ensuring our members receive timely, high-quality support when and where they need it most.
Benefits:
- Sonider aims to provide a fast-paced, high-performance environment with a strong commitment to our people.
- We strive in a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people's lives every day.
Requirements:
- The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day.
- They embody the Sonder values and love working in a dynamic workplace.
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