
Making a Difference in Community Service
7 days ago
Customer Experience Role
">Do you want to deliver exceptional service and make a difference in the community? We are looking for enthusiastic individuals to join our team as Customer Experience Officers.
">Our ideal candidate can work well in a team and independently, with strong written and verbal communication skills. You will assist customers by providing information on local activities and events, and deliver high standards of service by meeting key performance indicators.
">The role involves working at a CBD location, with shifts that may include days, afternoons, weekends, and public holidays. If you have experience in frontline customer service and are passionate about delivering excellent service, we encourage you to apply.
">**Key Responsibilities:**
">- Assist customers with queries and provide up-to-date information on local activities and events
- Deliver high standards of service by meeting KPIs and seeking feedback from customers
- Work collaboratively with colleagues to achieve common goals
- Prioritize tasks and manage time effectively
**Eligibility Requirements:
">To be eligible to work with us, you must demonstrate:
">- A right to work in Australia (e.g., a birth certificate, current passport, or current visa)
- A satisfactory National Police Clearance (dated within 3 months)
**How to Apply:
">Please submit your resume, a cover letter addressing the selection criteria, and any relevant qualifications or certifications. We appreciate applications from candidates who are passionate about delivering exceptional service and making a difference in the community.
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