Workshop Leader

Production Leaders

The Production Supervisor is a critical leadership position responsible for overseeing daily operations in the workshop. This role ensures production processes run smoothly, efficiently, and to the highest quality standards.

This hands-on leader will manage workflow, scheduling, customer communication, and staff performance while driving continuous improvement initiatives across the workshop.

Key Responsibilities:

• Production Management:
  • Manage daily production workflows ensuring jobs are completed on time and to quality standards.
  • Create and maintain production schedules to optimise efficiency and resource allocation.
  • Coordinate with staff and other departments to ensure seamless production processes.
  • Monitor progress on all work orders addressing any issues or delays promptly.
  • Address machinery and equipment outages adapting the production schedule as necessary.
• Work Order and Quoting Management:
  • Generate accurate and clear work orders from customer quotes for production staff.
  • Assist with creating quotes for customer projects ensuring profitability and feasibility.
  • Liaise with the operations manager to review complex or high-value quotes.
• Customer Liaison:
  • Communicate directly with customers to manage expectations and address inquiries or concerns.
  • Ensure customer satisfaction by delivering high-quality products and adhering to agreed timelines.
• Staff Management and Training:
  • Supervise workshop staff including tradespeople, trades assistants, and apprentices.
  • Provide leadership coaching and mentoring to build a skilled and motivated team.
  • Identify training needs and coordinate development opportunities for staff.
  • Conduct regular performance reviews and provide feedback to improve productivity and morale.
• Procurement and Inventory Management:
  • Manage procurement of materials and supplies ensuring availability for scheduled jobs.
  • Monitor inventory levels and work with the operations manager to optimise stock levels.
  • Build relationships with suppliers to ensure timely and cost-effective purchasing.
• Process Optimisation and Continuous Improvement:
  • Analyse current production processes and identify opportunities for improvement.
  • Implement new procedures to increase efficiency reduce waste and improve product quality.
  • Collaborate with the operations manager and other supervisors to share best practices.
• Health and Safety:
  • Promote a strong safety culture and ensure compliance with workplace health and safety standards.
  • Conduct regular safety checks and address hazards or risks promptly.
  • Ensure staff are trained in safe work practices and use of equipment.
• Reporting and Documentation:
  • Maintain accurate records of production schedules, work orders, and staff performance.
  • Provide regular updates and reports to the operations manager on workshop activities and performance.
  • Ensure all documentation is completed and filed appropriately.

• Proven experience in a production or workshop supervisor role.

• Strong leadership and team management skills.

• Excellent organisational and time management skills.

• Strong problem-solving skills with the ability to make decisions under pressure.

• High level of communication and interpersonal skills.

• A proactive mindset with a commitment to continuous improvement and innovation.

• Trade qualification or equivalent experience in manufacturing, fabrication, or a related field.

• Experience with quoting, production scheduling, and workflow management.

• Familiarity with inventory management and procurement processes.

• Knowledge of workplace health and safety standards.

• Competence with production software and systems (desirable).