Operational Performance Leadership Opportunity

3 days ago


Perth, Western Australia Aviva Full time
About the Role

We are seeking an experienced Operations Leader to support defining and embedding our operational strategy across frontline teams.

As a key member of our team, you will drive our operational strategy across UK Commercial, overseeing the development and implementation of frameworks and processes within the area of responsibility.

Responsibilities
  • Drive consistency and best practice across frontline teams
  • Deliver operational strategy through multiple stakeholders
  • Utilize data and insights to improve customer performance and experience
  • Analyse KPIs to identify areas for improvement and efficiency
About You

You will have a proven track record of driving process improvements and optimising operational workflows. A strong understanding of regulatory requirements, industry best practices, and organisational goals is essential.

We offer a competitive salary package, including a base salary of £70,000 (national) - £75,000 (London), bonus opportunity, generous pension scheme, and excellent benefits.

Why Join Us?

We are an inclusive and diverse organisation, committed to creating a workplace where everyone feels valued and supported. We offer flexible working arrangements, a comprehensive wellbeing programme, and opportunities for professional growth and development.

Take a look to learn more about our company culture and values.



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