Current jobs related to Service Delivery Manager - Perth, Western Australia - Hitachi ABB Power Grids

  • IT Service Delivery Manager

    5 days ago

    Perth, Western Australia Atturra Limited Full time

    Job Description:This role plays a vital part in ensuring the seamless delivery of IT services to stakeholders and clients. The Service Delivery Coordinator will be responsible for coordinating with various IT teams, managing service requests, and maintaining service level agreements (SLAs). This position requires strong analytical skills, attention to...

  • Service Delivery Manager

    7 days ago

    Perth, Western Australia Epiroc Full time

    We are seeking an experienced Service Delivery Manager to join our team at Epiroc. In this critical role, you will be responsible for ensuring effective support is delivered for Epiroc products and services, collaborating closely with internal stakeholders and customers to meet their needs.This opportunity allows you to take ownership of the technical...

  • Operational IT Service Delivery Manager

    2 days ago

    Perth, Western Australia NTT DATA, Inc. Full time

    About the Position:">We are seeking a highly skilled Operational IT Service Delivery Manager to join our team in Perth, Western Australia. As an Operational IT Service Delivery Manager, you will be responsible for overseeing the delivery of IT services to meet business needs, ensuring high levels of quality and customer satisfaction.">Key...

  • Service Delivery Manager

    5 days ago

    Perth, Western Australia dnata Full time

    Please complete to Apply for Service Delivery Manager - Cargo [ Full Time ] [ Perth Airport, WA ]Apply using a Social Network:SeekIt's OK to SMS me about this ApplicationAlternative Number [Optional]:Please either Attach, Link To or Copy & Paste your ResumeAttach / Upload a File Copy & Paste or Type it in Link to a File Online Choose file or Drag & Drop...

  • IT Service Delivery Manager

    5 days ago

    Perth, Western Australia Datacom Full time

    Our MissionWe strive to deliver exceptional value to our customers by providing cutting-edge technology solutions that meet their unique business needs. Our team of experts is dedicated to ensuring seamless service delivery, timely problem resolution, and continuous improvement.

  • Aged Care Service Delivery Manager

    5 days ago

    Perth, Western Australia WA Country Health Service Full time

    About This RoleThis role coordinates the work of the Aged Care Hub, working closely with Health Service Providers and Transition Care Program providers to support Aged Care Hub Navigators. Key responsibilities include managing daily operations, developing appropriate systems, policies, and processes to promote a culture of continuous improvement.Key...

  • Service Delivery Leader

    1 day ago

    Perth, Western Australia Stryker Full time

    About the RoleThis is an exciting opportunity to join our team as a Service Delivery Leader. In this role, you will be responsible for leading a high-performing customer service team, driving process improvements, and ensuring outstanding service delivery to customers.You will work closely with internal and external stakeholders to manage stakeholder...

  • Service Delivery Coordinator

    3 days ago

    Perth, Western Australia WA Primary Health Alliance - WAPHA Full time

    WA Primary Health Alliance (WAPHA) is committed to delivering high-quality healthcare services that meet the unique needs of our population. As a leading healthcare organization, we are seeking an experienced Service Delivery Coordinator to join our team and contribute to the development and implementation of effective service delivery models.This exciting...

  • Service Delivery Coordinator

    5 days ago

    Perth, Western Australia Atturra Limited Full time

    Location: 6000, Western Australia, AU, 6000Why is this an exciting opportunity?Atturra is one of Australia's fastest growing ASX-listed advisory and IT solutions companies.The Managed Services area of Atturra's business offers leading Hybrid IT, Private Cloud and Connectivity services, and the team have decades of experience in the industry. This experience...

  • Digital Service Delivery Manager

    7 days ago

    Perth, Western Australia Built Holdings Pty Ltd Full time

    Job Summary:We are seeking a Digital Service Delivery Manager to join our team. As the successful candidate, you will be responsible for providing hardware and software support to meet user and business needs.Key Responsibilities:Manage, monitor, and track user-related issues and resolve them in a timely mannerProvide direct customer support via phone,...

  • IT Service Delivery Professional

    5 days ago

    Perth, Western Australia CyberCX Full time

    IT Service Delivery ProfessionalWe are seeking a highly experienced IT Service Delivery Professional to join our team at CyberCX. As a key member of our Managed Security Services team, you will play a critical role in delivering exceptional service to our customers and helping to protect them from cyber threats.Key Responsibilities:Investigate, troubleshoot,...

  • Service Delivery Director

    5 days ago

    Perth, Western Australia City Facilities Management Australia Full time

    About the RoleIn this role, you will lead a field-based technical team to effectively deliver, maintain, and continuously improve facilities management services. You will work closely with your team to build strong relationships with our partner and provide exceptional customer service.Responsibilities include:Overseeing the technical team to ensure...

  • Mental Health Services Manager

    4 days ago

    Perth, Western Australia East Metropolitan Health Service Full time

    We are seeking a Senior Care Coordinator to join our Older Adult Community Mental Health Team.This role involves leading and managing resource allocation within the team, ensuring patient-centered care and evidence-based service delivery.You will be responsible for overseeing clinical operations, providing supervision, and ensuring the highest standards of...

  • Service Delivery Director

    3 days ago

    Perth, Western Australia Lendlease Corporation Full time

    At Lendlease Corporation, we are seeking a seasoned professional to lead the delivery of complex building services packages across various projects.The ideal candidate will possess a strong background in construction management and experience working on large-scale commercial projects. They will be responsible for managing subcontractors and service...

  • Delivery Manager

    1 day ago

    Perth, Western Australia Aurecon Full time

    Project Delivery ExpertThis role involves providing expert guidance and support to ensure successful project delivery in the Energy & Industrial sectors.Develop and implement project execution plans to meet client expectations.Build and maintain strong relationships with clients and stakeholders.Foster a culture of innovation, creativity, and continuous...

  • IT Service Delivery Expert

    5 days ago

    Perth, Western Australia Klohn Crippen Berger Full time

    Join Our Global IT TeamWe're seeking an experienced IT Service Delivery Expert to join our global IT team at Klohn Crippen Berger. As a key member of our support team, you will provide front-line technical assistance to our engineers, scientists, and administrative staff in the Australian business unit.The primary focus of this role will be supporting KCB's...

  • IT Service Delivery Specialist

    5 days ago

    Perth, Western Australia Golf Recruitment Central Full time

    Golf Recruitment Central seeks an IT Service Delivery Specialist to lead our MiMembership (MiM) support team. In this role, you will ensure high-quality technical assistance to users.Your key responsibilities will include:Managing IT support desk operations and rosters, ensuring timely and effective resolution of support tickets.Improving response times and...

  • Service Delivery Specialist

    8 hours ago

    Perth, Western Australia Everi Pty Full time

    Job DescriptionWe're seeking a highly skilled and motivated Customer Service Officer to join our team in Mount Barker. As a key member of our service delivery team, you'll be responsible for providing outstanding customer service and support to our clients.

  • Service Design and Delivery Expert

    5 days ago

    Perth, Western Australia NES Fircroft Full time

    Job Purpose">The Service Design and Delivery Expert will be responsible for delivering services to multiple projects, supporting Service Design and IT Operational Readiness for new or changed services.Key Performance Indicators">Align ITSM/ITIL practices with organizational goals.Provide guidance in governance forums for service design and transition.Support...

  • Service Delivery Specialist

    6 days ago

    Perth, Western Australia Perth Airport Full time

    Perth Airport plays a significant role in the economic, social, and cultural development of Western Australia. As a leading transport hub, we connect people, businesses, and communities with the rest of Australia and the world.We are seeking a skilled Technical Support Expert to join our service delivery team. This role will see you troubleshooting and...

Service Delivery Manager

1 week ago

Perth, Western Australia Hitachi ABB Power Grids Full time
About the Role

This is an exciting opportunity for a seasoned Service Delivery Manager to join our team and contribute to the execution of our Service Strategy. As the Transformer operations lead, you will play a critical role in delivering safe, timely, high-quality, cost-effective service offerings, solutions and projects to customers.

Your primary focus will be on driving Service achievements through effective planning and execution of transformer service projects by allocating resources in accordance with standard processes, internal procedures and integrity and safety guidelines.

Your Responsibilities:

  1. You must ensure service projects follow sound methodology and execution practices in accordance with standard procedures and in compliance with our requirements for safety, quality and operational excellence, on time delivery, customer satisfaction and project's profitability.
  2. You will analyze service projects requirements with the team.
  3. You must ensure all essential work activities are identified in sufficient detail to develop realistic and integrated project schedule for the service projects' entire scope of work.
  4. You will define project work aligned to the cost breakdown structure. Define, allocate and manage necessary resources for project completion.
  5. You will monitor project progress and analyze project critical paths. Notify execution team of any deviations or scheduling issues and provide input for optimizing resources.
  6. You will integrate material resource requirements with the project schedule and manage procurement activities. Issue progress reports, schedule updates, and productivity data regularly.
  7. You will establish a baseline plan for cost and cash flow performance measurement and create As Sold reference points and generate Original Budget baseline.
  8. You must ensure profitability of the service projects in line with the order margins and reflect approved variation Orders in the revised baseline.
  9. You will identify and assess project risks (e.g., schedule, cost, and scope risks) and propose mitigation plans. You will analyze the impact of risk on the overall timeline and resources.
  10. You will participate in project reviews with the service manager and project/finance controllers. Compose reports and update all required project data in Project Controls and reporting systems.
  11. You must ensure deviations are properly documented, recorded, and presented in the review. Communicate potential issues early to management and request intervention if needed.
  12. You will work closely with the Project Controller, Service coordinator, and the service team to anticipate any potential project movements. Communicate with the Supply Chain Management (SCM) team to ensure timely procurement activities.
  13. You will build sustainable customer relationships to facilitate local client growth and customer satisfaction together with sales. Develop and maintain reliable suppliers/contractors base to facilitate the business growth.
  14. You will support Sales & Operations Planning (S&OP) Process. Work with the Sales team to define Planning Scenarios and drive workload data collection.
  15. You will work as safety is our license to operate. Ensure compliance with HSE directives by implementing both local and our instructions and regulations within the team, including subcontractors, followed by monitoring and reporting the progress and results.
  16. You must ensure all Field Service team members are certified in line with our certification requirements and local regulations. Review competence levels to ensure each Service technician and Engineer (including subcontractors) is appropriately qualified to handle jobs assigned to them.