Customer Service Representative

2 weeks ago

Townsville, Queensland, Australia beBeeCustomer Full time $90,000 - $120,000
Customer Experience Professional

Job Description:

We are looking for individuals who enjoy providing customers with advice and excellent service. We will provide the necessary training to enable you to represent our household name brands.

Day-to-Day Responsibilities:

  • Assist a mix of trade and DIY customers across our range of leading paints and coatings products.
  • Help maintain stock levels and assist with local deliveries.

Key Areas of Focus:

  • Ensure high levels of customer satisfaction.
  • Provide cash handling and EFTPOS services.
  • Accurately mix and tint paint, which we will teach you.

Benefits Package:

  • Enjoy generous discounts on our products and corporate partnerships.
  • Experience comprehensive health and wellbeing support, including our Wellbeing Hub and Employee Assistance Programme.
  • Let us cover the gap for you; employees with private health insurance extras can claim up to $1000 out-of-pocket costs annually.
  • Access market-leading learning and development initiatives and genuine career pathways to accelerate your growth.
  • Take advantage of 20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from day one.

Requirements:

  • You should be physically fit, as regular lifting of paint tins weighing up to 25kgs is required.
  • Be willing to learn, develop, and provide excellent service to our passionate customer base.

About Us:

At DuluxGroup, we foster a culture of inclusion, diversity, and flexibility. We care about your wellbeing and prioritize your safety in everything we do. You'll work alongside people who value your unique perspectives and contributions.

How to Apply:

Apply online to take the first step towards joining our compassionate and collaborative workplace.

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