Customer Service Representative

3 days ago


Townsville, Queensland, Australia beBeeCustomer Full time $49,720 - $75,100
Job Overview

We are seeking a Customer Service Representative to join our retail team. As a key member of our sales and service team, you will play a vital role in delivering exceptional customer experiences.

Key Responsibilities:
  • Provide outstanding customer service and support to customers
  • Manage cash handling and processing transactions accurately
  • Conduct identity services transactions, including passport interviews
  • Promote products and services through up-selling and cross-selling
  • Assist with administrative duties, such as stocktaking and record maintenance
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Experience in customer service and/or cash handling
  • Ability to lift up to 16kgs of mail regularly and stand for long periods
What We Offer

We invest in your personal growth and development, offering:

  • Ongoing training and support to help you succeed
  • A supportive team environment that values diversity and inclusion
  • Access to exclusive discounts and benefits through our Post Perks program
About Us

We are committed to creating an inclusive and barrier-free workplace for all employees. We welcome applications from people of all ages, genders, and backgrounds.



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