Administrative Support Specialist
6 days ago
About the Role
The successful candidate will commence as an on-hired employee, working 8:30am-5:00pm Monday-Friday with additional overtime as required. As the first point of contact for customers and corporate clients, you will respond to enquiries, schedule bookings, and be responsible for a range of administration tasks. This role offers the opportunity to move into a permanent position after a probationary period and pre-employment checks.
Duties
- Inbound and outbound calls
- Schedule daily bookings
- Confirm and enter job details
- Liaise with Project Managers and other stakeholders
- Complete reports, quotes, and other ad hoc administrative tasks
- Provide outstanding customer service and strive to achieve targets and KPIs
Requirements
- Proven customer service experience in a fast-paced role, preferably in the insurance or construction industry
- Strong computer skills and ability to use internal systems
- Excellent attention to detail
- Organized and excellent time management skills
- Motivated and proactive
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