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Chief Claims Advisor

3 weeks ago

Parramatta Park, Queensland, Australia beBeeClaimsAdministrator Full time $70,000 - $100,000
Claims Administrator Role

In this critical position, you will play a vital role in guiding individuals towards the best possible outcomes for their health and wellbeing. You will be part of a resilient team that collaborates to redefine excellence.

At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants. We offer a platform where your skills and dedication can make a difference.

We believe every candidate brings something special to the table, so if you feel close but not an exact match, we encourage you to apply.

Key Responsibilities
  • Lodge claims in a cost-effective, professional, and customer-focused manner while providing administration support to the wider claims administration team.
  • Learn and understand the claims lodgement process.
  • Resolve and review the process for notifying and investigating claims.
  • Identify claims handling operational improvements and implement these.
  • Process complex and non-complex claims.
  • Provide professional and customer-focused claims service to key internal partners.
Requirements
  • Administration experience or knowledge of general business and administrative practices.
  • Experience in client services or data entry.
  • Excellent time management skills and the ability to prioritise tasks.
  • Great communication, interpersonal skills, and a team player attitude.
  • Admirable customer service skills.
  • PC literate – Database and Microsoft Office.