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Account Director
2 months ago
Job Summary
We are seeking a highly skilled and experienced Account Director to join our team at Sofitel Sydney Darling Harbour. As a key member of our sales team, you will be responsible for driving business growth and developing strong relationships with our clients.
Key Responsibilities
- Business Development
- Work closely with the Director of Sales and Director of Marketing to maximize market position and achieve sales targets.
- Manage a portfolio of accounts across various markets, identifying new business opportunities and developing strategies to penetrate existing accounts.
- Research and sign new accounts for the hotel, ensuring a strong pipeline of potential business.
- Client Relationship Management
- Maintain existing client relationships, ensuring business is retained and developed where possible.
- Provide exceptional customer service, ensuring clients receive a high level of satisfaction and loyalty.
- Market Intelligence
- Provide regular market intelligence and competitor analysis to inform sales strategies.
- Stay up-to-date with industry trends and developments, identifying opportunities to enhance the hotel's market position.
- Reporting and Administration
- Submit regular reports on sales activities, competitor information, and market trends.
- Use the Sales Contact System to accurately record call plan activities, contacts, and client information.
Requirements
- Experience
- 1-3 years of experience in a similar role, preferably within the luxury hotel industry.
- Skills
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales targets.
- High standard of grooming and presentation.
- Education
- Relevant qualifications or certifications in sales, marketing, or hospitality.
What We Offer
- Industry Benefits
- Access to industry benefits worldwide, including accommodation, dining, and lifestyle services.
- Training and Development
- A unique training platform to enhance your skills and knowledge.
- Recognition and Rewards
- Opportunities for recognition and rewards for outstanding performance.
