Assistant Store Leader

2 weeks ago


Robina, Queensland, Australia Hairhouse Full time

About the Role

We are seeking a highly skilled and experienced Store Operations Manager to join our team at Hairhouse. As a key member of our leadership team, you will be responsible for supporting our Store Leader to empower and manage our amazing team, promoting best practice store operations, and driving sales growth.

You will bring your previous management experience and/or natural leadership qualities to coach and mentor the store team to deliver exceptional customer experiences across all areas of the business, including retail and salon. You will also need to be a competent and confident hairdresser, to ensure our team can be supported by your expertise.

Key Responsibilities:

  • Deliver exceptional customer service to all Hairhouse customers
  • Manage day-to-day operations of the store and meet compliance requirements
  • Ensure the store is well-presented, clean, and always stocked appropriately
  • Identify opportunities to drive and increase sales
  • Ensure the store is merchandised according to brand guidelines and drive successful marketing campaigns
  • Cultivate a strong, supportive, and inclusive culture with your team
  • Support the team in retail and salon

Requirements:

  • A passion for Hair and Beauty
  • Certificate 3 in hairdressing is essential
  • Experience in guiding a team to achieve KPIs and sales targets
  • Exceptional organisational and time management skills
  • Strong people management skills

About Hairhouse

With over 30 years' experience and 110+ stores nationwide, Hairhouse is Australia's leading hair and beauty retail and services destination. We are an equal opportunity employer and are committed to providing a positive working environment that promotes inclusion and diversity.



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